Lou joined the RSM team in May 2022 to provide support when our permanent staff are away and is now a permanent fixture! She also edits our two monthly newsletters – Money Matters and Beat the Scammers designed to help our members stay safe. Lou spent 22 years working for Local Government and, before then, worked for Eastbourne Lifeline and East Sussex Health Trust. Over the past few years she has been caring for her mother who has Alzheimer’s and is an active member of our Time to Talk group. Lou has a true passion to support our community.